time we are actually in the office, in formal or informal meetings,
video-conferences, and telephone multi-conferences, our workstations are vacant for a significantly longer period of time during
The study was not just about measuring how much time we spend
at our workstation, but it also identified where we could cut costs.
Due to the role techonology plays in the workplace, we can do our
work using 80 percent less paper than was previously needed in the
past. In addition to the cost savins, anotherupshot of this reduction
in paper is that filing requirements are reduced considerably, so we
can make the most of this extra space and use it for other activities. Additionally, computers and devices have become a lot smaller,
meaning that we do not require large and bulky furniture as we used
to in the past.
Taking all of this into account, applying NWo W has enabled us to
reduce the amount of space required for workstations in our offices.
As a result of this, we have been able to expand the size of informal
meeting rooms, the canteen and rest areas for professionals, as well
as client meeting rooms.
In practice, the NWoW model has enabled us to link up two
floors within the building, one of which has a considerable amount
of space allocated exclusively for the use of employees and clients,
and for events. The layout of the remaining space on that floor and
the other floor is also very flexible, and is able to meet the requirements for workstations and meeting rooms in line with the needs of
Based on this comprehensive operational style, we can then
define occupancy standards and thereby apply flexibility ratios. We
apply a very simple rule of thumb for both–nobody will be allocated
space or an office; there will only be areas for specific departments.
As a result, departments and the multidisciplinary teams that
make up these departments will be able to interact and work comfortably as a team. At the same time, they will be able to sit down
to work as normal, based on the tasks they are undertaking, and not
depending on the department they work for, as they will physically
share the space. Also, when offices are not occupied, they can be
reserved as meeting rooms.
The Key Factors: Trust and Flexibility
In order for the NWo W criteria to work, the company must TRUST
the employee and be FLEXIBLE with them.
As a result, we will be able to define various types of workstations and meeting areas. For instance, I would suggest the
Workstations: standard, concentrated workspaces that
Meeting spaces or rooms: focus rooms (for telephone calls,
Benefits for Everyone
video-conferences and private work-related issues), and informal
working or meeting rooms
In other words, we will be able to adapt offices to new work prac-
tices by standardising space occupancy, which will benefit both the
employee and the company.
How can New Ways of Working benefit employees? Here are some
"I HOPE THAT BY WORKING
of the benefits:
• A workplace tailored to the activity carried out in each specific
• Improved communal areas for professionals
• Pleasant working environment
SMART AND PUTTING IN
LONG HOURS, 2013 WILL
BE AN OKAY YEAR."
• Better provision of formal and informal meeting areas
• Flexible working hours and workplaces
• Facilities for a better work-life balance
• Measuring productivity based on performance and not “presence”
• Ability to choose where to work at whatever time of the day,
depending on the employee’s needs
For companies, I would add the following advantages:
• Offices tailored to different work practices
• Increased productivity
• Improved working environment
• The office will look more aesthetically pleasing
• Greater ability to retain talent
• Increase in open workspaces, which results in better communi-
cation, exchange of knowledge, synergies, and teamwork
• Standardization of space occupancy, and workstations
• Flexibility of space and ability to increase the number of employ-
ees, without increasing the amount of space let and hence not
have to increase costs
• Saving costs by maximising space occupancy
What are the NWo W for Your Company? Each
One is Different!
Each company has its very own way of working, and therefore has
standards that it must adapt its space to and how that space is used.
To work this out, carrying out a Workplace Management study is
advisable. This will involve analysing the current situation and the
specific requirements of your company, whilst measuring the current
use of space.
As a result of this study and by applying market trends based
on your specific type of company, you will be able to establish the
specific business requirements and standards of work unique to your
company. Based on this data, you will be able to determine actual
space requirements, as well as adapt the interior design so it is more
in line with business requirements.
This multidisciplinary study will
you to determine
the sizing of meeting rooms and
open and semi-enclosed workstations, as well as,
rest areas, customer
service areas, receptions, and space
Alfonso Galobart is
Director of CBRE
Spain and member of
the Board. His recent
focus has been the
expansion of CBRE's
Building Consultancy, in
collaboration with more
than 60 architects